Minimum order quantities vary by product. Please refer to the individual product detail pages. In some cases, we can produce less than the minimum quantity shown, typically at additional expense; contact Customer Service.
A setup charge is assessed to make the plate from the artwork and set up the machine for imprinting. It is different from an art preparation charge.
In many cases, no, you will not be charged a setup charge for an exact repeat order. In some cases, there will be a small fee for the setup on a repeat order.
For most products we will need vector art with fonts converted to outlines. We prefer a high res PDF or EPS file. For most full-color imprints, we will need hi-resolution artwork at 600 dpi or higher at the actual size of the imprint. However, in either case, we can work with whatever electronic format you provide. If your artwork requires cleanup or additional preparation, our graphic design team can assist you with that for an additional charge.
Each product has a unique set of standard imprint colors. We may also be able to match a PMS (Pantone® Matching System) color. If the product detail page asks you for a PMS color, any extra change will be denoted on the page. If you don’t see an option for PMS color match on a given product, contact Customer Service to determine availability on your selected product and any associated charges.
Yes. Once your artwork is finalized and print ready it may be stored in your Logical Promotions account logo library for ease in ordering in the future.
Screen printing is a printing technique whereby a mesh is used to transfer ink onto a substrate, except in areas made impermeable to the ink by a blocking stencil. A blade or squeegee is moved across the screen to fill the open mesh apertures with ink, and a reverse stroke then causes the screen to touch the substrate momentarily along a line of contact. This causes the ink to wet the substrate and be pulled out of the mesh apertures as the screen springs back after the blade has passed.
Yes. You can typically imprint 1-4 (or more) colors per location but a 1-2 color screen print is most typical. You can typically embroider up to 9 colors per location. Full Color process imprinting is available on some products for photos and full color artwork. The product detail page shows the most popular imprinting options; contact Customer Service if you require more options than shown on the product detail page.
A run charge is the cost to run each piece under the sewing machine or silk-screening machine.
You will receive a proof via email prior to the order being produced. We will require your approval via email or fax before putting your order into production.
Production varies per product ordered and are listed on the product detail page. Some products can be produced in 24 hours; 5 days is more typical. Few take more than 10 days to produce. Production times begin after LogicalPromotions receives approval of your proof, not including the day approval is received. If proof approval is received after 3 PM ET, it will be considered as if received the following business day. Production days do not include shipping time.
We offer Ground, Next Day Air Saver and 2nd Day Air. We ship via UPS, FedEx, or LTL depending on a number of factors.
We prefer to ship on our account. In the rare instance your order is damaged or lost in transit, we are able to better manage the claims process if it is shipped on our account.
During checkout, the site will provide the Shipping and Handling charges. Note that for bulky or oversize items (such as sport water bottles), we may ship your product via LTL due to oversize shipping cartons. For custom orders, we will provide a shipping estimate with our quotation.
Yes. Drop shipments can be made to multiple locations for a small fee. Contact Customer Service to arrange a multiple address shipment.
Virtually any physical or digital branded product: promotional items, logoed apparel, printed materials, sales campaigns, starter kits, stationery, collateral, signage, trade-show materials, PDF documents, and more!
Absolutely 100%. You can control access to the entire site or access to certain categories by user group. You can set up a category that allows anonymous users to enter your site, or setup products and categories that are only available for certain users or user groups.