Read this policy to learn about the information we may collect from you, how we may collect it, and how we might use it.
We always welcome your questions and feedback. For privacy-related issues, please contact us at: LogicalPromotions, PO Box 541571, Waltham, MA 02454 Phone: 866-446-0390
Information We Collect
We may collect information (including name, address, telephone number, email address, transaction information, credit card information and date of birth) when you:
• Place an order from our catalogs, on the phone, or on our Web site
• Return an item or make an exchange
• Inquire about our services or request a catalog
• Visit our site
• Receive a gift package
• Create an account at LogicalPromotions.com
• Sign up for LogicalPromotions email updates
• Register for LogicalPromotions Rewards Program
• Enter a LogicalPromotions contest or sweepstakes
• Are referred to us through a marketing promotion
• Participate in a marketing survey, promotion or event
We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other sources.
We also gather information about how visitors navigate through our Web site by using clickstream data gathered with "cookies" and other online tools such as "pixel tags." See Cookies and Pixel Tags for further information.
Using Information We Collect
At LogicalPromotions, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. To do this, we collect information that allows us to:
• Process and track your order
• Provide the services you request
• Contact you about the status of an order
• Send you catalogs or promotional offers we believe will be of interest to you
• Send you LogicalPromotions email updates
• Identify your product and service preferences
• Customize our communications to you
• Provide information concerning product recalls or products you have purchased
• Improve our merchandise selection and customer experience
Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including shipping, name and address verification, email distribution, market research, third party advertising, promotions management and payment processing. We provide these companies with information they need to perform their services. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information.
We NEVER make our mailing list and general shopping activity available to any third party.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Your Choices about Communication from LogicalPromotions
We offer choices about the types of information you receive from us and how we communicate with you.
Order related messages and information is communicated via email, fax, or phone call. By placing an order with LogicalPromotions, you consent to receiving communications related directly to your order and/or account.
Rewards Program information is communicated via email. You have the choice to opt-in or opt-out of Rewards Program related emails.
Other information, such as new product updates, catalogs, special offers, and other marketing related information are communicated via direct mail, email, or other means. If you prefer not to receive catalogs or email updates from LogicalPromotions, please visit the My Account section of LogicalPromotions. You can also unsubscribe from our email updates using the link provided in each edition of the email.
Cookies and Pixel Tags
A cookie is a small data file stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so the information you receive is more relevant to you.
• Remember what items are in your Shopping Cart
• Recognize you when you return to our Web site
• Enables faster checkout, if you have created an account at LogicalPromotions.com
• Study how our customers navigate through our Web site and which products they request in site searches
• Deliver personalized marketing from LogicalPromotions
We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.
We also contract with third party advertising companies to serve ads on our behalf across the Internet. To do this, they will collect anonymous information about your visits to our Web site and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements. These targeted advertisements may appear on other sites that you visit. This anonymous information is collected through the use of a cookie or pixel tag – industry standard technology used by most major Web sites. No personally identifiable information is collected in this process. To opt-out of this type of messaging, please click here.
How We Use Email
When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order at LogicalPromotions.com, you will receive an email confirmation, email proof approval request, and other order related information.
We may also send promotional emails about products, special offers, services or events we believe may be of interest to you. It is our intent to send promotional emails only to those who wish to receive them. We provide instructions on how to unsubscribe in each email and within the My Account section of LogicalPromotions.com.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at the address above. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you or received from a partner. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.
Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us.
We hope to answer any questions to your satisfaction, but should you ever want to contact a third party regarding our privacy practices, you can email the Direct Marketing Association's Committee on Ethical Business Practices at firstname.lastname@example.org. The DMA is the oldest and largest association for consumers and companies with interest in direct marketing.